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College Board

About Us

Contact Us

Please select one of the following topics so that we can direct your request to the appropriate customer service specialist.
We also encourage you to use our website and help center to find up-to-date and comprehensive information.

The College Board Headquarters

45 Columbus Avenue
New York, NY 10023-6917
Send us a message.

Popular College Board Programs, Products, and Services

All College Board Services

Offices

If you have questions about College Board services not listed here, please use our online use our online inquiry form. You can also call (866) 630-9305. International callers may dial (212) 520-8570.

Popular College Board Programs, Products, and Services

SAT Program

For Students and Parents

For Counselors

For Admission Staff

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SAT Readiness Program

For general questions:
Students: srp@collegeboard.com
Educators:srpschool@collegeboard.com

For subscribers with technical questions about The Official SAT Online Course:
Students: satonlinecourse@collegeboard.com
Educators: satonlinecourseschool@collegeboard.com

PSAT/NMSQT



PSAT/NMSQT K-12 Professionals

Email: psat@info.collegeboard.org

PSAT/NMSQT Office
P.O. Box 6720
Princeton, NJ 08541-6720

Telephone: (888) 477-7728 (Counselor Hotline)
International Callers: (609) 771-7070

FAX: (610) 290-8979
TTY: (609) 882-4118

Phone lines are available between 8 a.m. and 4 p.m. (Eastern Time). The phone lines are busiest between 11:30 a.m. and 1 p.m. Note: the hours are extended through 6 p.m. during periods of high call volume in mid-October and early December.

PSAT/ NMSQT Student and Parent Inquiries

Email: psathelp@info.collegeboard.org

PSAT/NMSQT Office
P.O. Box 6720
Princeton, NJ 08541-6720

Telephone: (866) 433-7728
International Callers: (212) 713-8105

FAX: (610) 290-8979
TTY: (609) 882-4118

Phone lines are available between 8 a.m. and 4 p.m. (Eastern Time). The phone lines are busiest between 11:30 a.m. and 1 p.m. Note: the hours are extended through 6 p.m. during periods of high call volume in mid-October and early December.

PSAT/NMSQT Students with Disabilities

Email: ssd@info.collegeboard.org

PSAT/NMSQT Services for Students with Disabilities
P.O. Box 6226
Princeton, NJ 08541-6226

Telephone: (609) 771-7137
TTY: (609) 882-4118
Fax: (609) 771-7944

Phone lines available between 8 a.m. and 4 p.m. Eastern Standard Time

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Advanced Placement Program

Questions and comments about AP? Select one of the email forms below:

Parents and students
Professional

Questions about AP Reading should be directed to apreader@ets.org.

Questions about AP Potential should be directed to:
Phone: (212) 713-8066 (9:00 a.m. and 5:00 p.m. EST, Monday - Friday)
Email: appotential@collegeboard.org.

All other questions about AP policies, exam administration details, and other operational aspects:

Phone: (888) CALL-4-AP or (609) 771-7300
Fax: (609) 530-0482
Email: apexams@info.collegeboard.org

Advanced Placement Program in Canada
The College Board
Suite 550 - 2950 Douglas Street
Victoria, British Columbia
Canada, V8T 4N4
Director: George Ewonus
Phone 1: (800) 667-4548
Phone 2: (250) 472-8561
Fax: (250) 472-8655
Email: gewonus@ap.ca or gewonus@collegeboard.org

Students and parents: Learn more about AP.
Professionals: Learn more about AP Central.

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CSS/Financial Aid PROFILE

Students
Email: help@cssprofile.org
Phone: (305) 829-9793 (9 a.m. to 6 p.m. EST, Monday - Friday. Extended service hours are Monday - Friday, 8 a.m. to 10 p.m., EST from January through April, and are subject to change.)
TDD: (800) 915-9990.

Financial aid administrators or high school counselors

Phone: (800) 239-5888
Email: help@cssprofile.org

Use the number above to order additional copies of the PROFILE Registration Guide. Orders can also be sent via email to help@cssprofile.org.

Learn more about CSS/Financial Aid PROFILE.

Members' Services

Member delegates with questions and comments can contact their respective College Board Regional Office.

Services for Students with Disabilities (SSD)

College Board Services for Students with Disabilities
P.O. Box 6226
Princeton, NJ 08541-6226
Phone: (609) 771-7137 Monday through Friday, 8 a.m. to 6 p.m. (Eastern Time)
TTY: (609) 882-4118
Fax: (609) 771-7944
Email: ssd@info.collegeboard.org

Learn more about Services for Students with Disabilities.

collegeboard.com Store

Questions about your order and requests for information about the publications offered in the College Board's Store should be directed to:

College Board Publications
45 Columbus Avenue
New York, NY 10023-6992
Phone: (212) 713-8165 (Monday through Friday, 8 a.m. to 9 p.m., ET)
Fax: (212) 713-8143
Email: store_help@collegeboard.org

International Phone: (212) 713-8260
International Fax: (212) 713-8265

Visit the collegeboard.com Store Map/Product List.

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All College Board Services

ACCUPLACER
For more information about ACCUPLACER email: support@accuplacer.com or call (866) 607-5223.

Learn more about ACCUPLACER.

Admitted Class Evaluation Service (ACES)

Enrollment
11911 Freedom Drive
Suite 300
Reston, VA 20190-5608
Phone: (800) 927-4302
Fax: (703) 707-5599
Email: enrollmentsolutions@collegeboard.org

Learn more about Admitted Class Evaluation Service (ACES).

Admitted Student Questionnaire (ASQ)

Enrollment
11911 Freedom Drive
Suite 300
Reston, VA 20190-5608
Phone: (800) 927-4302
Fax: (703) 707-5599
Email: enrollmentsolutions@collegeboard.org

Learn more about Admitted Student Questionaire (ASQ).

College-Level Examination Program (CLEP)

P.O. Box 6600
Princeton, NJ 08541-6600
Phone: (800) 257-9558
Fax: (609) 771-7088
Email: clep@info.collegeboard.org

Learn more about CLEP.

College Board Education Loan Program

The College Board has ended its role as a lender in the Federal Family Education Loan Program (FFELP). The College Board stopped accepting applications as of October 15th, 2007.

Borrowers with Sallie Mae serviced loans should call (888) 272-5543. All other inquiries can be directed to:
Enrollment
11911 Freedom Drive
Suite 300
Reston, VA 20190-5608
Phone: (800) 927-4302
Fax: (703) 707-5599
Email: educationloans@collegeboard.org

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Common Data Set

Questions or comments about the CDS can be emailed to cds@collegeboard.org.

Data Licensing

The College Board licenses its college and scholarship information for published and research use. If you're interested in licensing arrangements, please complete this inquiry form.

Educational Opportunity Center (EOC)

1233 20th Street, NW
Suite 600
Washington, DC 20036-4302
Phone: (202) 741-4730
Fax: (202) 822-5190

Learn more about Educational Opportunity Center.

Educational Testing Service (ETS)

Educational Testing Service
Rosedale Road
Princeton, NJ 08541
Phone: (609) 921-9000
Fax: (609) 734-5410
Email: etsinfo@ets.org

Learn more about Educational Testing Service.

ELPT™ (English Language Proficiency Test)

The final administration of the ELPT was January 22, 2005. For more information about the ELPT, please call (212) 713-8090.

Enrollment Planning Service (EPS)

Enrollment
11911 Freedom Drive
Suite 300
Reston, VA 20190-5608
Phone: (800) 927-4302
Fax: (703) 707-5599
Email: enrollmentsolutions@collegeboard.org

Learn more about Enrollment Planning Service (EPS).

Financial Aid Strategy Tool (FAST)

Enrollment
11911 Freedom Drive
Suite 300
Reston, VA 20190-5608
Phone: (800) 927-4302
Fax: (703) 707-5599
Email: enrollmentsolutions@collegeboard.org

Learn more about Financial Aid Strategy Tool (FAST).

Government Relations

Washington Office

College Board
1233 20th Street, NW
Suite 600
Washington, DC 20036-4302
Phone: (202) 741-4700
Fax: (202) 822-5920
Email: govrelations@collegeboard.org

Albany Office

College Board
126 South Swan Street
Albany, New York 12210-1715
Phone: (518) 472-1515
Fax: (518) 472-1514
Email: albany@collegeboard.org

Florida Office

College Board
1545 Raymond Diehl Road, Suite 250
Tallahassee, FL 32308-1500
Phone: (850) 521-4900
Fax: (850) 521-4921
Email: flo@collegeboard.org

Institutional Documentation Service (IDOC)

Enrollment
11911 Freedom Drive
Suite 300
Reston, VA 20190-5608
Phone: (800) 239-5888
Fax: (703) 707-5599
Email: help@cssprofile.org

Learn more about Institutional Documentation Service (IDOC).

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Institutional Needs Analysis System (INAS)

Enrollment
11911 Freedom Drive
Suite 300
Reston, VA 20190-5608
Phone: (800) 927-4302
Fax: (703) 707-5599
Email: enrollmentsolutions@collegeboard.org

Learn more about Institutional Needs Analysis System (INAS).

MyRoad™

MyRoad
College Board
45 Columbus Avenue
New York, NY 10023-6992
(888) 331-8300

Learn more about MyRoad.
Contact MyRoad.

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National Hispanic Recognition Program (NHRP)

National Hispanic Recognition Program
c/o College Board
11911 Freedom Drive
Suite 300
Reston, VA 20190-5602
Phone: (800) 626-9795
Fax: (703) 464-8413

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PowerFAIDS

Enrollment
11911 Freedom Drive
Suite 300
Reston, VA 20190-5608
Phone: (800) 927-4302
Fax: (703) 707-5599
Email: enrollmentsolutions@collegeboard.org

Learn more about PowerFAIDS.

Recruitment PLUS

Enrollment
11911 Freedom Drive
Suite. 300
Reston, VA 20190-5608
Phone: (800) 927-4302
Fax: (703) 707-5599
Email: enrollmentsolutions@collegeboard.org

Learn more about Recruitment PLUS.

Research Notes

To receive a catalog of research reports available for purchase, email your request to researchmailbox@collegeboard.org or call (212) 713-8088.

Scholarship Search

Questions and comments about the Scholarship Search? Complete this email form.

Learn more about Scholarship Search.

Spotlight
Enrollment
11911 Freedom Drive
Suite 300
Reston, VA 20190-5608
Phone: (800) 927-4302
Fax: (703) 707-5599
Email: enrollmentsolutions@collegeboard.org

Learn more about Spotlight.

Summary Reporting Services (SRS)

To contact SRS, we recommend you email srs@info.collegeboard.org.

Student Search Service (SSS)

Questions and comments regarding SSS should be directed to your College Board Regional Office.

Learn more about Student Search Service (SSS).

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Main Offices

College Board Headquarters
45 Columbus Avenue
New York, NY 10023
Phone: (212) 713-8000
Send us a message.

Washington D.C. Office

1233 20th Street, NW
Suite 600
Washington, DC 20036
Phone: (202) 741-4700

Enrollment

11911 Freedom Drive, Suite 300
Reston, VA 20190-5608
Phone: (703) 480-8999
Toll-Free: (800) 927-4302
Email: enrollmentsolutions@collegeboard.org

Higher Education

11911 Freedom Drive
Suite 300
Reston, VA 20190-5608
Phone: (800) 927-4302
Fax: (703) 707-5599
Email: enrollmentsolutions@collegeboard.com

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Regional Offices

Middle States Regional Office (MSRO)
MSRO services the following areas: District of Columbia (Washington, DC), Delaware, Maryland, New Jersey, New York, Pennsylvania, Puerto Rico, The Virgin Islands

College Board
Middle States Regional Office
Two Bala Plaza
Suite 900
Bala Cynwyd, PA 19004-1501
Phone: (610) 667-4400
Fax: (610) 667-6998
Send us a message.

Midwest Regional Office (MRO)

MRO services the following states: Illinois, Indiana, Iowa, Kansas, Michigan, Minnesota, Missouri,
Nebraska, North Dakota, Ohio, South Dakota, West Virginia, Wisconsin

College Board
Midwest Regional Office
6111 North River Road
Suite 550
Rosemont, Illinois 60018-5158
Phone: (866) 392-4086
Send us a message.

New England Regional Office (NERO)

NERO services the following states: Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, Vermont

College Board
New England Regional Office
470 Totten Pond Road
Waltham, MA 02451-1982
Phone (866) 392-4089
Fax: (781) 663-2743
Send us a message.

Southern Regional Office (SRO)

SRO services the following states: Alabama, Florida, Georgia, Kentucky, Louisiana, Mississippi, North
Carolina, South Carolina, Tennessee, Virginia

College Board
Southern Regional Office
3700 Crestwood Parkway
Suite 700
Duluth, GA 30096-7155
Phone: (866) 392-4088
Fax: (770) 225-4062
Send us a message.

Southwestern Regional Office (SWRO)

SWRO services the following states: Arkansas, New Mexico, Oklahoma, Texas

College Board
Southwestern Regional Office
4330 South MoPac Expressway
Suite 200
Austin, Texas 78735-6735
Phone: (866) 392-3017
Fax: (512) 721-1841
Send us a message.

Western Regional Office (WRO)

WRO services the following states: Alaska, Arizona, California, Colorado, Hawaii, Idaho,
Montana, Nevada, Oregon, Utah, Washington, Wyoming

College Board
Western Regional Office
2099 Gateway Place
Suite 550
San Jose, CA 95110-1017
Phone (408) 452-1400
Fax: (408) 453-7396
Send us a message.

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Oficina de Puerto Rico y América Latina

P.O. Box 71101
San Juan, PR 00936-8001
Phone: (787) 759-8625
Fax: (787) 759-8629
Email: PROLAA@collegeboard.org

International Education

The International Education Office in Washington D.C. represents College Board programs to international audiences and serves as an information link and liaison to overseas educational advisers, counselors at international schools, and US college and university staff involved in international student recruitment activities.

The International Education Office
1233 20th St. NW
Suite 600
Washington, D.C. 20036
Phone: (202) 741-4700
Fax: (202) 741-4745
Email: Internatl@collegeboard.org

State Services Offices

Florida Office

College Board
1545 Raymond Diehl Road
Suite 250
Tallahassee, FL 32308-1500
Phone: (850) 521-4900
Fax: (850) 521-4921
Email: flo@collegeboard.org

New York State Office

College Board
122 South Swan Street
Albany, NY 12210-1715
Phone: (518) 472-1515
Fax: (518) 472-1516
Email: albany@collegeboard.org

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If you have questions about College Board services not listed here, please use our online use our online inquiry form. You can also call (866) 630-9305. International callers may dial (212) 520-8570.

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